Account Supervisor (Digital), Deloitte Studio - She Runs It

Account Supervisor (Digital), Deloitte Studio

By She Runs It

Account Supervisor (Digital)

Company: Deloitte Studio
Location: New York

Account Supervisor (Digital)

Deloitte Digital is creating a new model for a new age–we’re an agency and a consultancy. Understanding the digital space and preparing for what’s next is at our core. We help clients reimagine how profits are made. We rethink how relationships are created and built.  We reshape the landscape of work and rewire the high-reaching fabric of entire industries. That’s the power of driving disruption, and that’s what we do.

Our Deloitte Digital studio teams are part of a full-service interactive marketing and advertising agency. We are seeking an Account Supervisor to join our collection of artists, analysts, strategists, engineers, writers, makers, business-builders, designers, doers, and dreamers, who are all united by a belief in the power of creativity to Elevate the Human Experience. With digital studio locations in Chicago, Denver, Los Angeles, New York, San Francisco, and Seattle, we work alongside broader Deloitte to solve our clients’ toughest challenges and redefine how business gets done.

Work you’ll do

The Account Supervisor helps to shape and grow a variety of clients’ business. Responsible for managing multiple client projects, the Account Supervisor should lead their respective projects, be a trusted partner to the internal teams and clients, while effectively managing the overall processes to ensure the highest quality work. The Account Supervisor reports directly into the Account Director. In your role, you will:

  • Lead and oversee projects within accounts
  • Help lead cross-functional teams made up of Strategy, Experience Design, Creative, Technology and Production 
  • Build expertise in clients’ business and function as an effective spokesperson for their business needs within the agency. Stay informed and personally involved, ensuring sound planning, good service and a solid client/agency relationship.
  • Develop and manage relationships with mid-senior level clients on their accounts and become a trusted advisor and a go-to person for helping them with their business issues.
  • Maintain open and complete communications of client status and issues with functional agency leaders. Keep Account Director/Group Account Director informed of the status of projects, problems, plans and meetings, and involve appropriate agency management personnel at key times.
  • Manage and help mentor respective account teams, including Account Executives, Assistant Account Executives and Account Coordinators.  
  • Comprehend and help sell in the full talent and capabilities of Deloitte Digital
  • Provide support to the Director of Marketing on new business pitches as needed and directed.
  • Define workflow and staffing for each project and track budgets
  • Provide an analytical and strategic approach to client problems

The team

Advertising, Marketing & Commerce

Our Advertising, Marketing & Commerce team focuses on delivering marketing and growth objectives aligned with our clients’ brand values for measurable business growth. We do this by creating content, communications, and experiences that engage and inspire their customers to act.  We implement and operate the technology platforms that enable personalized content, commerce and marketing user-centric experiences. In doing so, we transform our clients’ marketing and engagement operations into modern, data-driven, creatively focused organizations. Our team brings deep experience in creative and digital marketing capabilities, many from our Digital Studios.


We serve our clients through the following types of work:

  • Cross-channel customer engagement strategy, design and development to include the creation of omni-channel digital experiences across web, mobile, social, physical, AR/VR, voice, gesture, IoT, and video
  • eCommerce strategy, implementation and operations
  • Marketing Content and digital asset management solutions
  • Marketing Technology and Advertising Technology solutions
  • Marketing analytics implementation and operations
  • Advertising campaign ideation, development and execution
  • Acquisition and engagement campaign ideation, development and execution
  • Agile based, design-thinking, user-centric, empirical projects that accelerate results



  • Bachelor’s Degree
  • 5+ years of solid account management experience at an advertising agency
  • A passion for creating experiences that drive business growth for clients, including digital experience creation, digital experience strategy  and social media
  • Experience with various projects types, including digital products, video, brand, social and strategy
  • Bonus: experience with Direct Mail &/or Email
  • High level media and measurement knowledge
  • Proven track record successfully running client business
  • Proficiency in Keynote
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
  • Ability to travel up to 30% (While 30% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.

How you’ll grow At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world.  From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career.  Explore Deloitte University, The Leadership Center.

Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives.  Learn more about Life at Deloitte.

Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities.  We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.  Learn more about Deloitte’s impact on the world.

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