Associate Director, Learning & Development -Hearts & Science/Omnicom Media Group

Associate Director, Learning & Development

The Company: Hearts & Science has been inspired by confident marketers seeking business advantage in a world of personalized digital marketing, where CRM and addressable channels converge, and decisions must be made in real time to aggregate effective reach and deliver the right message at the right time. Designed to inform brand strategies with real-time insights, Hearts & Science is a data-driven marketing agency with expert media planning and buying capabilities, among other services that include shopper marketing, marketing innovation and content activation. Overview The Associate Director of Learning & Development at Hearts & Science is pivotal in enhancing employees’ professional development and engagement across Hearts & Science and Omnicom Media Group. This role is central to identifying, customizing, and implementing effective learning solutions that resonate with agency-specific needs while aligning with OMG’s overarching learning strategies. Qualifications Proven ability to create and implement effective learning and development programs within a large agency or corporate setting. Strong project management skills, with the ability to oversee multiple initiatives simultaneously. Proficient in using eLearning software, video editing software, email marketing technology. Excellent communication and interpersonal skills, capable of fostering strong relationships within and across agencies. Proficient in Microsoft Excel for data analysis and reporting. Experience: At least 4+ years of experience in a learning and development role, preferably within the media or advertising industry. Previous experience managing a Learning Management System (LMS), with a preference for those familiar Cornerstone Previous experience creating eLearning, with a preference for those familiar with Articulate Rise. Experience with MS Office, Adobe Premiere Pro, Power BI and other data visualization tools a plus Responsibilities Strategic Learning Consultation: Collaborate directly with agency leads at Hearts & Science to assess and identify specific learning needs. Source and adapt OMG’s learning resources and responses to meet these needs, including developing custom curriculums tailored to agency-specific requirements. Content Customization and Branding: Customize learning content, marketing, and branding specifically for Hearts & Science to enhance relevance and engagement among agency employees. Develop and implement agency-branded learning initiatives that effectively communicate and resonate with the target audience. Learning Program Management: Manage participation of Hearts & Science employees in larger OMG learning programs such as Amazon Omega, OMG’s Global learning programs: Accelerate/Fuel/Ignite, and agency Certification Days. Coordinate nominations, communications, and follow-up for in-person training sessions to ensure high participation and engagement. Learning Management System (LMS) Oversight: Oversee the management and operational aspects of the Cornerstone LMS tailored for Hearts & Science. Ensure completion of learning programs, report on impact results to senior leadership, and manage enrollments and data accuracy. OMG-Level Contributions: Develop and create custom learning content that can be utilized across all OMG agencies. Design and implement learning programs and classroom content that serve the broader objectives of OMG. Manage relationships with learning vendors to enhance the quality and effectiveness of external content and resources. Oversee the development and rollout of a client-facing site, ensuring high standards of quality and relevance for all OMG agencies.